Embrace magic of family in adventure to spark imagination in 'Disney On Ice Presents Frozen & Encanto'

Only place to see the Madrigal family live coming to Buffalo from Jan. 22-25, 2026

KeyBank Center Public Relations/Pickney Hugo Group Press Release

“Disney On Ice” invites families to step inside the magical adventures of Walt Disney Animation Studios’ “Frozen,” the No. 1 animated feature of all time, and Disney Animation’s “Encanto,” the 2022 Academy Award, BAFTA and Golden Globe awards winner for Best Animated Feature, as they come to life like never before. This adventure on ice transports fans into two of the most popular Disney films as audiences can sing-along to their favorite songs while embracing world-class ice skating, aerial acrobatics and more when “Disney On Ice presents Frozen & Encanto” skates into Buffalo, playing from Jan. 22-25, 2026, at KeyBank Center.

“Disney On Ice” preferred customers can purchase advance tickets starting today to get the best seats available before tickets go on-sale to the public on Oct. 28. Fans can still sign up to become a “Disney On Ice” preferred customer and get exclusive access to the presale offer code. A KeyBank Center presale will take place starting at 10 a.m. Oct. 23.

Audiences will see Anna, Elsa, Mirabel, and the Madrigal family live, as well as fan favorites Mickey Mouse, Minnie Mouse, Donald, Goofy, and many more.

"Disney On Ice Presents Frozen & Encanto" (Images courtesy of Feld Entertainment)

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Narrating the captivating story of Frozen is Olaf, the lovable snowman who likes warm hugs and all things summer. Astounding ice-skating transports families to Arendelle to be a part of Anna’s adventure to find Elsa, whose icy powers unleashed an eternal winter. Kristoff and Sven take fans along as they encounter wintry conditions in a race to bring back summer.

After a very “Frozen” adventure, audiences will journey to a vibrant town in the mountains of Colombia where they will meet the Madrigals, an extraordinary family who live in a magical casita in a wondrous, charmed place called an Encanto. Mirabel tells the tale of her amazing family and her journey to save the casita, her enchanted family home, alongside her sisters: Isabela, whose perfection radiates with her ability to make plants grow and flowers bloom with every step; and Luisa, with the gift of super strength that she uses to help her village move buildings and reroute rivers. Fans can witness Tia Pepa, who can control the weather with her emotions; her husband, Felix; their daughter, Dolores, with her gift to hear; and Bruno, the mysterious and misunderstood Madrigal family member whose visions foretold the future.

In the end, audiences will learn that everyone has their own gifts, magical or not, and being true to yourself and loving those around you is what makes you special. YOU are the magic!

"Disney On Ice Presents Frozen & Encanto" (Images courtesy of Feld Entertainment)

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Show times are 7 p.m. Thursday and Friday, Jan. 22-23; 11 a.m., 3 and 7 p.m. Saturday, Jan. 24; and 11 a.m. and 3 p.m. Sunday, Jan. 25, at KeyBank Center, One Seymour H. Knox III Plaza, Buffalo.

Family-friendly ticket pricing is available – tickets can be purchased online at Ticketmaster.com or in-person at the venue box office. Ticket pricing is subject to change based on market demand.

‘Family Fun with Elsa and Mirabel’ character experience

Glide and dance your way into the worlds of “Frozen” and “Encanto” with music and dancing alongside Elsa and Mirabel, celebrating the amazing gifts that make each of us unique. Enhance your “Disney On Ice” show ticket with a preshow character experience that includes games, storytelling, crafting and interactive time with Elsa and Mirabel. Bring your personal device for photo opportunities.

Note: Each guest (ages 2 and up) must have both a character experience ticket and a “Disney On Ice” show ticket to attend; children must be accompanied by an adult.

Follow “Disney On Ice” social media channels: Facebook, X/Twitter, Instagram and TikTok. Subscribe to the “Disney On Ice” YouTube Channel at www.youtube.com/DisneyOnIce

More about Feld Entertainment: Feld Entertainment, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey, Monster Jam, “Disney On Ice,” Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.