Kearns announces grand-opening of northtowns outreach center at Eastern Hills Mall

Submitted by Erie County Clerk Michael P. Kearns

Erie County Clerk Michael P. Kearns announced the grand-opening of a new northtowns outreach center located inside the Eastern Hills Mall, directly adjacent to the Erie County Auto Bureau. This new location expands access to essential government services offered by the county clerk’s office for residents of Alden, Amherst, Clarence, Grand Island, Kenmore, Lancaster, Newstead and the Tonawandas.

The northtowns outreach center will officially open Monday, May 4, and operate the following hours:

• Monday and Wednesday: 10 a.m. to 6 p.m.
• Saturday: 9 a.m. to 1 p.m.

The Outreach Center will offer a wide range of services, including:

• Acceptance of new U.S. passport applications
• On-site passport photo services
• Assistance with DMV-related questions and forms
• Distribution of departmental forms and guidance
• Enrollment for veterans in the clerk’s “Thank-A-Vet” discount card program

Registration for the William J. Donovan Book of Merit honoring Purple Heart recipients

“This northtowns outreach center reflects our continued commitment to bringing government services directly to the people we serve,” Kearns said. “Following the tremendous success of our southtowns outreach center, it was a natural step to expand this model to the northtowns. By meeting residents where they live, we’re making it easier, quicker and more convenient to access important services while strengthening our connection to the community.”

The addition of the northtowns outreach center underscores the clerk’s office’s ongoing efforts to enhance customer service, improve accessibility, and ensure Erie County residents have convenient access to vital government resources. No appointments are required at either outreach center location, allowing residents to access services at their convenience.

A ribbon-cutting ceremony is scheduled for “opening day” at the Eastern Hills Mall outreach center on Monday, May 4. For more information, visit erie.gov/clerk or contact the Erie County Clerk’s Outreach Center at 716-858-8864.